Jennifer Dixon
Senior Technical Support Engineer at LaunchDarkly
Oakland, California, United States
Summary
👤
Senior🎓
Top SchoolJennifer Dixon is a Senior Technical Support Engineer with a decade of experience bridging customer-facing operations and full-stack web development. She leverages deep answering-service and account-management roots to design human-centered tooling and scripted workflows that simplify complex systems for non-technical users. After Hackbright Academy she helped launch BLOOM, where she rose to lead engineer and CTO, building a React/Node/Firestore app to preserve Indigenous languages and mentoring teammates in version control and dev tools. Now at LaunchDarkly she combines hands-on software work with technical support to resolve high-priority issues and improve product experience. Jennifer’s background in training, bilingual support, and pseudo-code account design gives her a rare perspective on product usability, operational reliability, and pragmatic engineering. Outside work she’s drawn to community-facing projects and exploratory tech—she’ll try any framework at least once.
10 years of coding experience
11 years of employment as a software developer
Software Engineering Fellowship Python JS full-stack web development & computer science essentials, Software Engineering Fellowship Python JS full-stack web development & computer science essentials at Hackbright AcademyEconomics Trigonometry Political Science, Economics Trigonometry Political Science at San Joaquin Delta CollegeInternational Baccalaureate Diploma High School Diploma History English Calculus Spanish Chemistry Theory of Knowledge, International Baccalaureate Diploma High School Diploma History English Calculus Spanish Chemistry Theory of Knowledge at Tracy High School
English, Spanish
Stackoverflow
3reputation
0reached
0answers
0questions
Github Skills (28)
placement9
launchdarkly9
azure9
javascript8
microsoft7
accessibility7
microsoft-azure7
sentiment7
react7
sentiment-analysis6
component-library6
open-source6
visual-analytics6
ruby6
design-tokens6
Programming languages (6)
Github contributions (5)
jennifro/Portfolio
Jul 2017 - Jul 2019
a personal portfolio of work + bio made with React.js
Contributions:6 PRs, 54 pushes, 7 branches in 1 year 11 months
react-jsreactjsreactbio
jennifro/Feeling-Presidential
Aug 2016 - Mar 2019
Sentiment analysis & data visualization of presidential speeches. Final project for Hacbright Grace XV
Contributions:95 commits, 2 PRs, 46 pushes in 2 years 7 months
nlpdata-analysispresidentialvisual-analyticsspeeches
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