Head Of Customer Success at BRTT - Boulder Real Time Technologies
Boulder, Colorado, United States
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Summary
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Senior
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Top School
Jennifer Eakins is a seasoned leader in seismic data operations and customer success with 25 years of experience managing real-time seismic networks and complex data pipelines. Based in Boulder, she has overseen metadata, real-time acquisition, and quality control for large deployments like the 1,800-station Transportable Array and multiple regional networks, translating field telemetry into reliable research and operational products. As Head of Customer Success at Boulder Real Time Technologies she combines hands-on troubleshooting, training, and product advocacy to ensure smooth integrations and to shepherd feature requests back to engineering. Her background as a consultant and long tenure supporting the Antelope software stack means she pairs deep domain expertise in seismic software and Datascope schemas with practical user-facing processes. Known for scripting and process improvement, she often serves as the critical bridge between remote field crews, data systems, and downstream users. Jennifer’s blend of technical depth, teaching experience, and customer-focused leadership makes her adept at turning complex geophysical systems into dependable services.
25 years of coding experience
30 years of employment as a software developer
BA, Geology - Geophysics option, BA, Geology - Geophysics option at University of Colorado Boulder
MS, Earth and Planetary Science, MS, Earth and Planetary Science at Washington University in St. Louis
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Jennifer Eakins - Head Of Customer Success at BRTT - Boulder Real Time Technologies