Jennifer L
Vice President, Customer Success And Real Estate Operations
New York City Metropolitan Area United States
Summary
👤
Senior🎓
Top SchoolJennifer L is a customer success and operations leader with nine years of cross-functional experience, currently serving as Vice President of Customer Success and Real Estate Operations at REZI. She has progressed through roles from Customer Success Associate to VP in under five years, scaling teams and operational processes for a proptech startup in the New York City area. Her background blends retail logistics and merchandising operations at Bloomingdale’s with hands-on technical training in web development from General Assembly and Udacity, enabling her to bridge product, engineering, and frontline operations. Known for turning customer feedback into repeatable workflows, she focuses on operationalizing leasing and success functions to drive retention and efficiency. Colleagues value her ability to streamline complex handoffs between leasing, engineering, and executive leadership while maintaining a data-informed, customer-first mindset.
9 years of coding experience
5 years of employment as a software developer
Bachelor of Arts - BA, Business Administration, Management and Operations, Bachelor of Arts - BA, Business Administration, Management and Operations at The City College of New YorkWeb Development Immersive, Computer Software Engineering, Web Development Immersive, Computer Software Engineering at General AssemblyGrow with Google-Front End Web Development, Computer Software Engineering, Grow with Google-Front End Web Development, Computer Software Engineering at UdacityHTML & CSS, HTML & CSS at Project Code
English, Spanish
Github Skills (4)
itunes-api1
nodejs1
itunes1
api1
Programming languages (2)
Github contributions (5)
Jenniferlora/Jenniferlora.github.io
Mar 2018 - Mar 2018
Contributions:2 PRs, 22 pushes, 2 branches in 1 day
Jenniferlora/CityFoods
Jan 2018 - Mar 2018
Contributions:11 pushes, 1 branch in 1 month
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