Jennifer Malloy
Senior Global Manager, Content Services at Red Hat
Raleigh, North Carolina, United States
Summary
🤩
Rockstar🎓
Top SchoolJennifer Malloy is a seasoned content and documentation leader with nine years in senior roles and over two decades of experience shaping technical communications for enterprise software. Currently Senior Global Manager, Content Services at Red Hat, she leads globally distributed teams producing docs for managed OpenShift and Hybrid Cloud Console products, blending strategic content planning with hands-on build automation expertise. Her background ranges from technical writing and UX management to copyediting for academic presses, giving her a rare combination of rigorous editorial discipline and large-scale documentation program management. She contributes to open-source documentation automation—improving build scripts for the widely used Keycloak docs—demonstrating practical DevOps-adjacent skills beyond traditional content strategy. Based in Raleigh, NC, she excels at scaling documentation teams and processes to meet complex cloud product needs while retaining attention to detail.
9 years of coding experience
23 years of employment as a software developer
B.A., English, B.A., English at Pennsylvania State University, University ParkA.M., Liberal Studies, A.M., Liberal Studies at Duke UniversityMarist College
Github Skills (10)
asciidoctor10
sh10
script10
shell10
document-generation10
documents10
scripting10
build-automation10
documentation10
keycloak8
Programming languages (5)
Github contributions (5)
keycloak/keycloak-documentation
Feb 2017 - May 2017
Role in this project:
Automation Engineer / Build & Release Engineer
Automation Engineer / Build & Release EngineerContributions:148 PRs, 79 pushes, 19 comments in 2 months
Contributions summary:Jennifer focused on developing and modifying build scripts for the documentation within the repository. Their contributions included adding and modifying shell scripts (`buildGuide.sh`) to build documentation using tools like Asciidoctor and ccutil. They also addressed build errors and incorporated variables for external links, demonstrating proficiency in automating the build process for the project's documentation.
jenmalloy/enmasse
Sep 2017 - Apr 2020
EnMasse main repository
Contributions:4 PRs, 305 pushes, 254 branches in 2 years 7 months
enmasse
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