Jennifer Mccarthy
Principal Proactive Services Engineer at Salesforce
Portland, Oregon, United States
Summary
👤
Senior🎓
Top SchoolJennifer Mccarthy is a Customer Success Manager with 11 years of tech-focused experience, blending deep Salesforce platform expertise with hands-on support, development, and proactive services. She excels at translating technical health and performance metrics into executive-facing guidance for complex healthcare and enterprise accounts, while driving adoption and risk mitigation for large implementations. Her background as a developer, QA engineer, and solutions architect gives her a rare end-to-end view of product lifecycle, from code and testing to deployment and executive renewals. Known for cultivating authentic relationships, she partners cross-functionally to streamline processes and escalate high-severity issues effectively. Based in Portland, she is committed to continuous learning and brings a pragmatic, customer-first approach to improving implementation quality and long-term value.
11 years of coding experience
6 years of employment as a software developer
The University of ArizonaWeb Development, Web Development at EpicodusComputer Science, Computer Science at Portland Community College
English
Stackoverflow
26reputation
2kreached
1answer
0questions
Github Skills (11)
capistrano10
asciidoctor10
spree10
hotel-booking10
ruby-on-rails9
ruby9
rails9
asp-net6
dropdown-menu6
datasource6
listbox6
Programming languages (1)
Github contributions (5)
jenmccarthy/WineKeeper
Jan 2015 - Jan 2020
This is a RoR app that will catalog wines.
Contributions:1 PR, 10 pushes, 2 branches in 5 years
winesdjangororcatalog
jenmccarthy/RentedBliss
Jan 2015 - Jan 2020
Contributions:2 pushes in 5 years
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