Jennifer Poole
Senior Technical Business Analyst at STREAMLINERS
Christchurch, Canterbury, New Zealand
Summary
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Senior🎓
Top SchoolJennifer Poole is a Senior Technical Business Analyst and experienced UX strategist with 14 years designing research-led digital experiences, primarily in financial services and SaaS products. She combines a strong academic background in linguistics, anthropology and psychology with hands-on product delivery—reframing complex systems into accessible customer interfaces and streamlined admin workflows. At Totara she bridged research, product ownership and engineering to automate reconciliations that saved hundreds of finance hours, and most recently she’s applying that systems-thinking to technical business analysis at Streamliners. Jen’s career began in writing, editing and startup operations, which informs her clarity in documentation, stakeholder communication and content design. She’s curious about how people fit into larger systems and often moves beyond narrow role boundaries to prioritise practical impact. Based in Christchurch, New Zealand, she pairs rigorous research instincts with a pragmatic focus on measurable outcomes.
14 years of coding experience
13 years of employment as a software developer
Postgraduate Certificate, Digital Health, Postgraduate Certificate, Digital Health at University of OtagoOccasional Undergraduate, Archaeology, Statistics & Mathematics, First & Second-Class Passes, Occasional Undergraduate, Archaeology, Statistics & Mathematics, First & Second-Class Passes at University of Cape TownSemester Exchange Student, Anthropology, Semester Exchange Student, Anthropology at Massachusetts Institute of TechnologySemester Exchange Student, English, Sociology & Psychology, Semester Exchange Student, English, Sociology & Psychology at Wellesley College
Github Skills (1)
internet1
Programming languages (1)
Github contributions (2)
scaleconf/scaleconf.org
Oct 2013 - Oct 2013
Contributions:5 commits in 1 day
expertssitesinternettodayhandle
scaleconf/scaleconf.github.com
Nov 2011 - Feb 2016
Scaleconf website
Contributions:17 commits, 2 PRs, 1 push in 4 years 3 months
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