Jennifer Swisher is an operations and support leader with 11 years of experience specializing in web accessibility, CMS migrations, and data-driven user experience improvements. Currently Operations Lead for Jetpack at Automattic, she has repeatedly stepped into interim leadership roles to stabilize teams and scale support processes. Her background includes migrating hundreds of sites, maintaining extensive documentation, and training stakeholders on web analytics and WCAG compliance—work that earned a Key Contributor Award at Centene. Jennifer combines hands-on technical skills (HTML/CSS, PHP, WordPress) with a pedagogical approach, believing education is the most effective way to solve recurring problems. Based in St. Ann, Missouri, she brings a proven track record of translating audits and analytics into actionable ticketed work for developers. She’s known for turning complex accessibility and analytics requirements into clear training and documentation that empower nontechnical content owners.
10 years of coding experience
High School Diploma Mathematics German, High School Diploma Mathematics German at Lakewood High School
Lansing Community College
BA of Interactive Media and Web Design Interactive Media Web Design, BA of Interactive Media and Web Design Interactive Media Web Design at Lindenwood University
Contributions:5 comments, 2 issues in 2 years 7 months
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