Summary
Jenny L is a user research and product leader with a decade of experience building and scaling research teams and AI-enabled products across high-growth tech companies. She grew Grammarly’s research org from zero to 22 people and led its generative AI product from concept to launch, partnering with C-suite on strategy, market segmentation, and measurement frameworks. At Global AI Platform Corporation she shaped a unified conversational agent architecture that materially improved retention and LLM quality through user-centered evaluation and prompt engineering. Her tenure at Uber encompassed leading large research teams across rides, marketplace, and safety, driving measurable improvements in adoption, feature discovery, and operational delivery speed. Based in Calgary, she blends HCI and front-end sensibilities (noted in her GitHub bio) with deep product instincts, making her equally fluent in user insights, design execution, and AI productization. She is known for translating human-centered research into concrete product levers that move KPIs and open new market opportunities.
10 years of coding experience
8 years of employment as a software developer
Master of Information Systems and Management (MIMS) User Experience Research Product Management Data Analysis Human Computer Interaction, Master of Information Systems and Management (MIMS) User Experience Research Product Management Data Analysis Human Computer Interaction at University of California, Berkeley
B.A. College of Social Studies, B.A. College of Social Studies at Wesleyan University
Study Abroad Arabic Political Science, Study Abroad Arabic Political Science at The American University in Cairo