Summary
Jenny Terlinden is an inquisitive software engineer and seasoned customer-experience leader based in Chicago, blending eight years of full-stack development with hands-on product and support management. She builds web applications and directs AI-assisted coding workflows, having shipped features and owned on-call reliability for production systems. Jenny’s background spans backend systems (Python, C#, microservices) and React front ends, plus deep experience reducing onboarding friction through Auth0 integrations and self-service flows. Outside engineering she’s a long-time group fitness instructor who designs and leads diverse class formats, bringing public speaking and teaching skills into technical mentorship and stakeholder communication. Her career uniquely pairs technical delivery with customer-centric process improvements—she’s increased team productivity via automation and written the documentation that keeps on-call rotations running smoothly. Jenny’s multilingual, international teaching and nonprofit experience signal strong cross-cultural communication and a practical, resourceful approach to problem solving.
8 years of coding experience
10 years of employment as a software developer
Bachelor of Science - BS English Literature Spanish Literature (double major), Bachelor of Science - BS English Literature Spanish Literature (double major) at University of Wisconsin-Madison
Master of Science - MS Computer Science, Master of Science - MS Computer Science at DePaul University
English, Spanish, Polish, German, Italian