Jeremiah Snapp

Senior Site Reliability Engineer at Tomo

Garner, North Carolina, United States
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Summary

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Rockstar
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Jeremiah Snapp is a Senior Site Reliability Engineer with 15 years of experience building and automating scalable CI/CD and infrastructure systems, currently driving reliability at Tomo from Garner, NC. He has deep hands-on expertise in DevOps for large open-source projects—most notably significant contributions to Chef Infra, Omnibus, and Buildkite tooling—where he improved build pipelines, cross-platform packaging, and AWS autoscaling for build agents. His background spans both engineering and support roles at Chef, giving him a rare combination of production SRE skills and customer-facing troubleshooting acumen. Jeremiah regularly authors build and release improvements that fixed platform-specific release issues (macOS dmg, RPMs, AIX/Solaris/FreeBSD compatibility) and integrated secure AWS IAM workflows for artifact publishing. He brings strong automation chops across PowerShell, Bash, Terraform, Packer and Buildkite pipelines, plus technical writing experience that keeps documentation in sync with operational changes. Colleagues rely on him for pragmatic solutions that reduce build flakiness and speed release cadence while preserving cross-platform correctness.
code15 years of coding experience
job18 years of employment as a software developer
bookVirginia Tech
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Github Skills (64)

git10
compatible10
docker10
buildkite10
gitlab-omnibus10
scripting10
freebsd10
testing10
bash10
build-system10
cloud-infrastructure10
dockers10
terraform10
cicd10
doc10

Programming languages (19)

PowerShellC#JavaCSSRustCHackGo

Github contributions (5)

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chef/omnibus-software

Dec 2017 - May 2022

Open Source Software for use in Omnibus built packages
Role in this project:
userDevOps Engineer & Build Automation Engineer
Contributions:41 reviews, 76 commits, 57 PRs in 4 years 6 months
Contributions summary:Jeremiah primarily focused on build system improvements and ensuring compatibility across different operating systems. They added support for AIX, fixed build issues on Solaris and FreeBSD, and updated the build process to correctly handle environment variables for Erlang. Furthermore, the user updated build configurations for specific versions of Git, and also fixed a race condition in Bash. They addressed issues related to external dependencies and package management.
omnibusopen-source-software
An auto-scaling cluster of build agents running in your own AWS VPC
Role in this project:
userDevOps Engineer
Contributions:25 commits, 11 PRs, 17 comments in 3 years
Contributions summary:Jeremiah's contributions primarily focused on enhancing the infrastructure and configuration of the build agents within the AWS environment. They added Windows Server 2019 Packer templates, refactored scripts, and updated agent versions. The user also implemented features to enable git mirror experiments, integrated autoscaling configurations, and improved error handling. These changes indicate a strong focus on automating deployment and scaling build infrastructure.
continuous-deploymentbuildkite-agent-orchestrationauto-scalingvpcagents
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Jeremiah Snapp - Senior Site Reliability Engineer at Tomo