Summary
Jeremy Kellogg is an experienced IT Administrator and desktop support specialist with a decade of hands-on experience supporting Windows networking and end-user computing across healthcare, education, manufacturing, and corporate environments. He currently manages IT operations at Clarion Psychiatric Center, bringing practical expertise in imaging, hardware lifecycle management, MDM deployment, and multi-level help desk workflows. Jeremy has a strong track record in both remote and onsite support, having resolved escalated incidents, managed warranty and EOL processes, and traveled to support dispersed manufacturing sites. Early roles at Bayer and FedEx honed his skills in ticketing systems, remote management tools (LANDesk, Norton Ghost, SCCM-era tooling), and secure access technologies like RSA SecurID and BitLocker. He pairs formal training in networking and database fundamentals with mechanical CAD roots, a background that suggests a methodical, problem-solving approach to IT operations. Colleagues value him for steady incident resolution under pressure and for bridging hands-on technical work with process-driven support practices.
10 years of coding experience
Associate's degree, Mechanical Drafting and Mechanical Drafting CAD/CADD, Associate's degree, Mechanical Drafting and Mechanical Drafting CAD/CADD at Triangle Tech Inc-Dubois
Associate's degree, Network and Database Professional, Associate's degree, Network and Database Professional at Erie Institute of Technology Inc
English