Summary
Jeremy Ruffell is a Lead Site Reliability Engineer based in Melbourne with 8 years’ experience designing and operating large-scale, zero-downtime cloud platforms. He led the architecture and delivery of a global broadcast PaaS at RCS/iHeartMedia handling millions of daily requests, owning CI/CD, build pipelines, and company-wide DevOps adoption. Expert in AWS, Kubernetes (EKS), Terraform, GitHub Actions and observability tooling, he combines hands-on engineering with people leadership—coaching a follow-the-sun DevOps team to improve responsiveness across time zones. Jeremy is known for translating complex operational requirements into repeatable infrastructure-as-code and resilient release processes that scale for both B2B and B2C products. Outside work he experiments with services and architectures in a HomeLab, which he uses to prototype production-ready patterns and validate performance trade-offs. This blend of practical tinkering and enterprise delivery gives him a rare perspective on both innovation and operational rigor.
8 years of coding experience
5 years of employment as a software developer
NCEA Level 1, NCEA Level 1 at Middleton Grange School
Diploma of Education, Software Development, NZCA Level 6, Diploma of Education, Software Development, NZCA Level 6 at Vision College
NCEA Level 2, NCEA Level 2 at Hagley College