Jeremy Smith is a Senior Technical Writer based in Germany with a 15+ year foundation in content development and strategy and recent hands-on roles shaping developer and product documentation at Celonis and CloudBees. He blends formal training in technical and scientific communication with military instructional design experience, enabling clear, scalable learning materials for complex enterprise software. At CloudBees he advanced from senior to staff-level content developer, demonstrating an ability to translate CI/CD and platform concepts into user-focused guidance. Known for bridging instructional best practices with product documentation, he often applies resilience training techniques to improve learner engagement and retention.
3 years of coding experience
5 years of employment as a software developer
Curriculum and Instruction, Curriculum and Instruction at United States Army Schools & Centers
Technical and Scientific Communication, Technical and Scientific Communication at Tekom
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