Jermaine Berkley
Generative AI
Bellevue, Washington, United States
Summary
👤
Senior🎓
Top SchoolJermaine Berkley is a customer-experience specialist and generative AI practitioner with a decade of frontline service and QA experience across Carnival, Agero, Blueprint, Nintendo, and The Pokémon Company. He combines deep empathy for stressed customers with practical AI engineering—designing multi-agent workflows, fine-tuning prompts, and deploying local/open-source models to automate and scale support operations. His background in QA and game testing gives him a systems-minded approach to documenting patterns, reducing repeat issues, and improving process quality. At Blueprint he resolved escalated technical cases for data and supply-chain clients, and since early 2022 he has been building privacy-aware AI integrations across OpenAI, Claude, Gemini, Grok, Perplexity, DeepSeek and Ollama. He also built an interactive AI portfolio site using no-code tools, demonstrating a knack for shipping user-facing automation without heavy engineering overhead. Currently based in Bellevue, WA, he’s seeking remote roles that marry hands-on customer success with practical generative AI to drive immediate impact.
10 years of coding experience
1 year of employment as a software developer
wed development, wed development at Bellevue CollegeBachelor's degree, Game Design, Bachelor's degree, Game Design at International Academy of Design and Technology-Chicago
English
Stackoverflow
29reputation
4kreached
0answers
7questions
Github Skills (9)
drawimage6
babylonjs6
frontend6
collision-detection6
collider6
createjs6
easeljs6
3d6
canvas6
Github contributions (5)
JermaineBerkley/Rain---A-Java-Game-Tutorial
Feb 2017 - Feb 2017
Contributions:3 pushes, 1 branch in 18 days
JermaineBerkley/hello-world
Dec 2016 - Dec 2016
Contributions:2 PRs, 2 pushes, 2 branches in 1 day
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