Jérôme Gagnon-voyer is a solution architect and founder with 18 years of experience building customer-centric e-commerce and Salesforce ecosystems for retailers ranging from Fortune 500s to mission-driven SMBs. He combines hands-on Apex development, Salesforce DX packaging, and Shopify/Shopify Plus engineering with operator experience as head of technology and retail operations for two DTC brands he co-founded. His work has driven measurable business outcomes — including a $1.3M omnichannel loyalty program and multi-six-figure recurring revenue across Cambio & Co.’s global customer base — by unifying POS, inventory and CRM data into actionable systems. Comfortable shifting between code, operations, and strategy, he has deep expertise in integrations, inventory forecasting, and loyalty mechanics while also managing finance and cross-border logistics. Based in Toronto and trained as a computer engineer, Jérôme blends systems thinking with entrepreneurial grit to turn complex technical stacks into scalable retail growth engines.
18 years of coding experience
5 years of employment as a software developer
Baccalaureate, Computer Engineering, Baccalaureate, Computer Engineering at Université Laval
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