Jérôme Minardi
Regional Vice President, Customer Success - MuleSoft at Freelance
Paris, Ile-de-France
Summary
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Senior🎓
Top SchoolJérôme Minardi is a seasoned customer success and consulting executive with over two decades in the software industry, currently leading MuleSoft Customer Success across France, Iberia, Italy, Africa and the Middle East from Salesforce. He has a strong track record of scaling P&L, building international teams and partner ecosystems, and turning integration, IoT and AI-driven product strategies into commercial growth. Previously he grew consulting businesses and professional services dramatically at Software AG and Progress Software, and later advised healthtech and AI startups as a freelance product strategy director. Comfortable at the intersection of technology and go-to-market, he combines technical roots as a former software architect with modern sales methodologies like Discovery™ and Challenger Sales™. An unexpected throughline in his career is repeatedly launching operations from scratch—whether opening Italy consulting, creating regional PS teams, or establishing MuleSoft customer success across 28 countries—making him adept at building repeatable playbooks in complex, cross-border environments.
11 years of coding experience
17 years of employment as a software developer
Bachelor of science, Bachelor of science at Université de ProvenceMaster of science, Master of science at Université de Provence (Aix-Marseille I)Engineer, Engineer at Grenoble INP - UGAInstitut Supérieur d'Electronique de la Méditerranée (groupe ISEN)
English, French, Spanish
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (9)
python6
scala6
information-retrieval5
machine-learning5
specification3
resumable3
tus2
resumable-upload2
reactive1
Programming languages (1)
Github contributions (4)
jerbome/tusRx
Apr 2017 - Jun 2017
Contributions:24 commits, 2 PRs, 52 pushes in 2 months
tusspecificationresumableresumable-uploadreactive
jerbome/dotfiles
Apr 2026 - Apr 2026
Contributions:3 pushes in 1 day
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