Jerry Cottongin
Help Desk Support Engineer at SIX DEGREES HOLDINGS LIMITED
New York, New York, United States
Summary
👤
Senior🎓
Top SchoolJerry Cottongin is an experienced IT professional with 11 years supporting hybrid on-prem and cloud environments, currently serving as a Help Desk Support Engineer in New York. He brings deep hands-on expertise in Active Directory, Office 365 migrations, RMM tools (SolarWinds/N‑Able), firewall and network configurations, and both Windows and macOS endpoint support. Jerry has led domain consolidations, VMware administration, and disaster recovery planning while improving operational workflows through ticketing systems and simple Python automations. An active contributor to the Sopel IRC bot project, he focuses on backend fixes and integrations—demonstrating an ability to navigate open-source communities and troubleshoot third-party API quirks. He maintains a personal virtual lab for testing real-world scenarios, which he uses to stay current with evolving technologies and validate solutions before production.
11 years of coding experience
1 year of employment as a software developer
Computer Science, GPA 2.8, Computer Science, GPA 2.8 at New York Institute of TechnologyShort-Term Certificate, CISCO, Short-Term Certificate, CISCO at John C Calhoun State Community CollegeAdvanced Diploma, Advaced Diploma, Advanced Diploma, Advaced Diploma at West Morgan High School
Github Skills (4)
http-request10
python10
regex9
webscraping8
Programming languages (7)
Github contributions (5)
sopel-irc/sopel
May 2020 - Jan 2021
:robot::speech_balloon: An easy-to-use and highly extensible IRC Bot framework. Formerly Willie.
Role in this project:
Back-end Developer
Back-end DeveloperContributions:1 review, 5 commits, 6 PRs in 7 months
Contributions summary:Jerry primarily contributed to bug fixes and feature enhancements for the Sopel IRC bot framework. Their work includes improving URL title retrieval by tweaking header settings and handling potential issues, specifically related to Instagram integration by addressing blocking and logging, and other minor improvements. They also addressed a command output and clarified docstrings.
irc-botirc-bot-frameworkballoonpythonbot
cottongin/Scores
Sep 2015 - Nov 2018
Contributions:8 PRs, 11 pushes, 3 branches in 3 years 2 months
sports-scorespythonscoressupybotcfb
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.