Jerry Tohvan
Lead Solutions Engineer (Internal AI, Automation & Tools)
Singapore
Summary
👤
Senior🎓
Top SchoolJerry Tohvan is a Lead Solutions Engineer with 9 years of experience building automation, internal tools, and AI workflows to scale customer support at Smartly.io from Singapore. He leads cross-functional programs that integrate LLM connectors, microservices, and advertising API tooling to improve productivity for ~800 employees and ~1,000 monthly active users. Jerry combines hands‑on engineering (JS/TS, Python, React, Kubernetes, SQL/NoSQL) with stakeholder-facing governance work alongside Legal and Security to ensure secure, compliant AI adoption. He has a track record of shipping end-to-end support applications—browser extensions, in-app guidance, debug tools and ticketing automations—that turn product feedback into actionable fixes. Previously he taught interaction design and customer analytics at SMU and has practical R&D experience in computer vision and healthcare IoT prototyping. Colleagues know him for translating complex operational pain points into measurable automation that saves time and reduces escalations.
9 years of coding experience
1 year of employment as a software developer
Diploma, Diploma in Business Application with Merit, Diploma, Diploma in Business Application with Merit at Republic PolytechnicBachelor of Science (B.Sc.), Information Systems, Bachelor of Science (B.Sc.), Information Systems at Singapore Management University
Stackoverflow
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Github Skills (58)
slack-bot9
wrapper9
site-builder8
react8
python8
websocket-client8
api8
intercom8
actions-on-google8
drag-and-drop8
slack-api8
site-generator8
page-builder8
grapesjs7
react-native7
Programming languages (11)
Github contributions (5)
jerrytohvan/fullstack-course
Apr 2021 - Jan 2024
Contributions:18 PRs, 170 pushes, 10 branches in 2 years 10 months
jerrytohvan/grapesjsproject
May 2018 - Jun 2018
Contributions:4 commits, 3 pushes, 2 branches in 15 days
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