Summary
Jess Hines is a UX Architect and designer-developer hybrid with 12+ years of experience driving product and process modernization at large enterprises. At Fidelity she led squads to replace legacy systems with modern web and cloud technologies, building automation and reporting tools that saved millions and compressed project timelines dramatically. Equally fluent in user research, content design, prototyping, and full-stack development, Jess bridges business stakeholders, designers, and engineers to ship usable, maintainable solutions. Now at Microsoft, she focuses on scalable, customer-centric UX solutions for global customers while coaching teams in agile best practices. Known for clear technical writing and training, she cultivates a culture of continuous learning—guided by a hands-on ethos of “doing what I cannot do” to grow new skills. Based in Tucson, Jess pairs practical impact with a taste for tooling variety from Figma and Miro to React, Vue, and CI/CD pipelines.
12 years of coding experience
6 years of employment as a software developer
Full Stack Web Development Certification Computer Software Engineering, Full Stack Web Development Certification Computer Software Engineering at freeCodeCamp
Calculus Psychology Welding, Calculus Psychology Welding at The University of New Mexico
BBA Information Technology Business Administration Theatre, BBA Information Technology Business Administration Theatre at Harding University
Spanish