Summary
Jesse Holmes is an IT Site Manager with a decade of hands-on experience delivering desktop and site-level IT services for the FDIC, specializing in end-user support, device deployments, and infrastructure coordination. He combines strong troubleshooting skills across Windows, Active Directory, SCCM, VPNs and network hardware with a customer-first mindset that consistently exceeds service expectations. Adept at translating technical problems into prioritized action plans, Jesse advises leadership on resource allocation and ensures quality controls for complex system rollouts. He pairs a formal MIS education and networking certification with a history of improving processes from executive workstation setups to organization-wide technical refreshes. Outside work he brings creative energy as a software-minded brass band musician who enjoys big dogs and thrives on tackling the “impossible” problems.
10 years of coding experience
Certificate in Computer Networking, Management Information Systems, General, Certificate in Computer Networking, Management Information Systems, General at University of Maryland University College
Associate of Arts (AA), Computer Information Systems, Associate of Arts (AA), Computer Information Systems at Prince George's Community College