Jesse Hwang
Senior Technical Account Manager at Braze
Los Angeles, California, United States
Summary
👤
Senior🎓
Top SchoolJesse Hwang is a Senior Technical Account Manager in Los Angeles with 10 years of experience bridging product, engineering, and customer success to drive technical adoption and measurable outcomes. Currently at Braze, he progressed from Technical Account Manager to Senior TAM by aligning platform capabilities with client goals and surfacing product improvements from the field. His background as a developer and technical onboarding specialist—working with Ruby on Rails, Angular, and API integrations—gives him hands-on credibility when troubleshooting integrations and scoping custom solutions. Jesse combines product-minded project management with a strong customer-first sales foundation from earlier roles in aerospace supply and startup delivery apps. He’s skilled at translating complex technical requirements into clear timelines and actionable onboarding plans, and he has a track record of documenting edge-case implementations that inform product roadmaps. Outside of account work, he’s led cross-functional sprints and usability studies, a reminder that his expertise spans both code and customer experience.
11 years of coding experience
7 years of employment as a software developer
Product SchoolBachelor’s Degree Business Administration and Management General, Bachelor’s Degree Business Administration and Management General at University of California, Riverside480 hour certification Web Development, 480 hour certification Web Development at New York Code + Design Academy
English, Korean
Stackoverflow
1reputation
0reached
0answers
0questions
Programming languages (2)
Github contributions (5)
Jehsee/RoastBattle
Apr 2016 - May 2016
Contributions:69 commits, 24 PRs, 54 pushes in 1 month
Jehsee/Jehsee.github.io
May 2016 - Feb 2020
Contributions:2 PRs, 19 pushes, 2 branches in 3 years 9 months
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