Jesse Maseto

System Administrator

Stratford, Connecticut, United States
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Summary

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Senior
🎓
Top School
Jesse Maseto is a seasoned System Administrator with 14 years of experience at ByWater Solutions, where he has progressed through support, sales, and DevOps roles to lead system administration efforts. He specializes in supporting and customizing open-source library automation systems, focusing on high-quality customer service, 24/7 support workflows, and practical enhancements that reduce clients' total cost of ownership. Jesse combines hands-on DevOps skills with deep institutional knowledge of ByWater’s product suite, making him a go-to problem solver for integrations, training, and report automation. Based in Stratford, Connecticut, he has helped the company earn top marks for support quality and routinely bridges technical implementation with client-facing training and escalation management. A pragmatic operator, Jesse brings a long-term commitment to open-source solutions and a track record of turning support insights into product improvements.
code14 years of coding experience
bookUniversity of New Haven
languagesEnglish
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Github Skills (13)

bug-tracker9
webassets8
branches8
gnu7
backup7
batch2
oms1
crossword1
cdr1
accelerator1
azerothcore1
dm1
haiku1

Programming languages (4)

CSSPerlEJSRaku

Github contributions (5)

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bywatersolutions/kohacon2018

Jun 2018 - Sep 2018

Contributions:85 pushes in 3 months
JesseM7/Dev-Crowdsourcing

Jan 2019 - Jan 2019

Contributions:7 pushes, 1 branch in 1 day
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