Summary
Jessica Craft is a Customer Success Specialist with eight years of experience at the intersection of education, language, and program management. With advanced training in applied linguistics and Spanish linguistics, she has taught at multiple universities, designed study-abroad programming, and transitioned analytical rigor from a bilingual data analyst role into organizing scholarly events that amplify Latin American, Caribbean, and diaspora research. Based in Lincoln, Nebraska, she blends classroom experience with customer-focused support to help institutions and learners connect and engage meaningfully. Known for shifting seamlessly between instructional and operational roles, she brings a rare combination of pedagogical insight and data-informed problem solving to program delivery and stakeholder relationships.
8 years of coding experience
5 years of employment as a software developer
Master of Arts - MA Spanish Linguistics & Second Language Acquisition, Master of Arts - MA Spanish Linguistics & Second Language Acquisition at Florida State University
Master of Arts - MA Applied Linguistics, Master of Arts - MA Applied Linguistics at University of Pittsburgh
Spanish, English, French