Jessica Dicarlo
Technical Writer at IBM-Watson IBM-Bluemix-Docs
Greater Pittsburgh Region United States
Summary
👤
Senior🎓
Top SchoolJessica Dicarlo is a technical writer with nine years of professional experience translating complex enterprise and AI concepts into clear, audience-focused documentation. Based in Greater Pittsburgh, she has spent much of her career at IBM documenting Watson services, OpenScale, Knowledge Studio, Explorer, and InfoSphere platforms—work that blends deep domain knowledge of machine learning and data integration with practical how-to and reference materials. Skilled at shaping content strategy, she defines audiences, designs embedded assistance, and standardizes release notes and templates to improve the end-to-end user experience. Her background in creative non-fiction and an MA in Professional Writing inform a concise, reader-centered style that helps make technical products more accessible to business and technical users alike. A behind-the-scenes strength: she’s driven cross-departmental approvals and tooling adoption to streamline content workflows, not just write docs.
8 years of coding experience
11 years of employment as a software developer
Bachelor of Arts, English Writing (Creative Non-fiction track), Bachelor of Arts, English Writing (Creative Non-fiction track) at University of PittsburghMaster of Arts in Professional Writing, Technical Writing, Master of Arts in Professional Writing, Technical Writing at Carnegie Mellon University
Github Skills (22)
watson10
speech-to-text10
speech-synthesis10
speech10
ibm-cloud9
watson-discovery9
discovery9
language-understanding9
speech-recognition9
ibm-watson8
natural-language-understanding8
natural-language-processing7
visual-recognition7
nlp7
documentation6
Programming languages (2)
Github contributions (5)
jdicarl/ai-openscale
Nov 2018 - Mar 2019
Contributions:97 pushes in 4 months
ibm-cloud-docs/watson-knowledge-studio
Dec 2017 - Jul 2019
Contributions:153 commits, 131 PRs, 63 pushes in 1 year 7 months
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