Jessica M
Manager, Web Application Security Writing Team
Canada
Summary
🤩
Rockstar🎓
Top SchoolJessica M is an experienced content leader with 11 years crafting user-centered developer and security documentation, currently managing the Web Application Security Writing Team at Akamai in Canada. She builds and mentors distributed UX/DX writing teams, established a UX Writing Center of Excellence, and consistently translates complex security concepts into clear, actionable guidance. Her background spans developer advocacy at IBM, product-facing content strategy at Intuit, and a published O’Reilly manual—evidence of long-held commitment to teaching technical users. An active open-source documentation contributor, she has improved usability for projects like PixieDust by making examples, APIs, and contributor guidelines more accessible. She combines information architecture, hands-on mentorship, and a customer-centered voice to drive clarity across large security products.
11 years of coding experience
3 years of employment as a software developer
Vassar College
Github Skills (6)
restructuredtext10
sphinx10
documentation10
jupyter-notebook4
html4
jinja24
Programming languages (5)
Github contributions (5)
pixiedust/pixiedust
Jul 2016 - Mar 2017
Python Helper library for Jupyter Notebooks
Role in this project:
Technical Writer
Technical WriterContributions:61 commits, 4 PRs, 57 pushes in 8 months
Contributions summary:Jessica's commits primarily involve documentation updates and additions for the PixieDust project. These contributions span across various aspects, including initial setup, contributing guidelines, examples, and display API documentation. The user's focus is to make the documentation more comprehensive and user-friendly through formatting, structure, and informative content. The impact of these commits improves the usability and accessibility of the project's documentation.
pythonjupyter-notebookhelper-librarynotebooksjupyter
ibm-watson-data-lab/hybrid-cloud-tutorial
Jun 2015 - Jul 2015
Contributions:28 commits, 28 pushes, 1 issue in 22 days
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