Jessica Rogers
Technical Writer at Freelance
Buffalo, New York, United States
Summary
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Rockstar🎓
Top SchoolJessica Rogers is a technical writer with four years of experience crafting user-centric documentation, eLearning scripts, and product tour videos for Odoo, where she maintains and improves the Helpdesk documentation in a public GitHub repository. She combines hands-on support background and cross-functional collaboration—having escalated issues with engineering and product teams—with a knack for turning complex technical and scientific content into clear, actionable guides. Comfortable authoring in RST and submitting changes via Git/GitHub, she also produces short tutorial scripts and multimedia-ready content to accelerate user onboarding. Her freelance work and earlier roles in conversational marketing and media strategy sharpen her research-driven approach and audience-first mindset. Based in Buffalo, NY, she brings both editorial rigor from a BA in English and practical product knowledge that helps keep documentation aligned with evolving software features.
4 years of coding experience
1 year of employment as a software developer
Bachelor of Arts (B.A.), English Language and Literature, General, Bachelor of Arts (B.A.), English Language and Literature, General at State University of New York College at FredoniaBachelor of Science (B.S.), Communication and Media Studies, Bachelor of Science (B.S.), Communication and Media Studies at SUNY FredoniaSweet Home
Github Skills (4)
technical-writing10
documentation10
odo9
odoo9
Programming languages (2)
Github contributions (5)
odoo/documentation
Dec 2022 - Dec 2022
Odoo documentation sources
Role in this project:
Technical Writer
Technical WriterContributions:419 reviews, 12 commits, 137 PRs in 1 day
Contributions summary:Jessica primarily contributed to the Odoo documentation repository, specifically focusing on the Helpdesk application. The commits involve updating existing documentation and adding new documentation content related to features such as closing tickets, setting up email aliases, and configuring service level agreements. Their work includes updating existing content with screenshots, ensuring the documentation is up-to-date with application features and is well-organized.
pythonodooerpsolidworkssources
jero-odoo/jero-odoo
Oct 2024 - Oct 2024
Contributions:2 pushes, 1 branch in 1 day
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