General Manager Of Alibaba Food And Beverage Fresh Food General Manager at Alibaba Group
Hangzhou City, Zhejiang, China
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Summary
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Senior
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Top School
Jessica Zeng is a seasoned consumer goods and e-commerce leader with nine years in senior roles at Alibaba and over a decade of commercial experience at Procter & Gamble, known for turning declining categories into double- and triple-digit growers. As General Manager for Alibaba’s Food & Beverage and Fresh Food businesses she designs and executes long-term vision and cross-channel strategies (Tmall/Taobao, livestream, big data) to boost market share and profitability, and has pioneered live-stream store formats to compete with short-video platforms. She led small appliances and consumer electronics to rapid innovation and revenue doubling through C2M product development, membership and logistics integration, and close CEO-level partnerships with key customers. Jessica combines strong operational rigor—recruiting and scaling new customers while streamlining onboarding rules—with data-driven category creation based on consumer insights. Her background in reinventing go-to-market models at P&G and negotiating distributor and retail ecosystems gives her a rare mix of brand, retail, and platform-side expertise. Based in Hangzhou, she uniquely blends FMCG commercial instincts with platform-level strategy execution to drive sustained, profitable growth.
9 years of coding experience
Bachelor's degree, Business Management, Bachelor's degree, Business Management at Sun Yet-sen University
Master's degree, Master's degree at Sun Yet-sen University, Lingnan College-Massachusetts Institute of Technology Sloan Schoolof Management(MIT)
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Jessica Zeng - General Manager Of Alibaba Food And Beverage Fresh Food General Manager at Alibaba Group