Summary
Jessie Hong is a digitization technician with nine years of hands-on IT and customer-facing experience, currently building HTML/CSS/JavaScript front-end features and maintaining Python/JS tooling for Google via Adecco. CompTIA CySA+/Security+/Network+/A+ certified and holding an MS in Computer Science with a security concentration, Jessie blends practical security knowledge with systems troubleshooting across hardware, software, and network stacks. Past roles span high-volume technical support and operations—where they achieved a 4.98/5 CSAT at Barracuda and streamlined onboarding at Peckham—demonstrating strong incident resolution and process improvement skills. A former music instructor who translated teaching into clear documentation and user education, Jessie brings uncommon communication strengths to technical roles.
9 years of coding experience
3 years of employment as a software developer
Master’s Degree, Computer Science, Master’s Degree, Computer Science at Davenport University
Information Technology, Information Technology at Per Scholas
Bachelor’s Degree, Linguistics, Bachelor’s Degree, Linguistics at Michigan State University
English, Swedish