Jessiefer Arce
Lead Customer Experience at Sealed Air Corporation
Dubai, Dubai, United Arab Emirates
Summary
👤
Senior🎓
Top SchoolJessiefer Arce is a seasoned customer experience leader with 11 years of progressive expertise in order-to-cash, logistics, and sales support across multinational firms in the UAE. As Lead Customer Experience at Sealed Air she coordinates complex inquiries, resolves escalations, and supports supply chain and finance functions while maintaining strong distributor and internal stakeholder relationships. She brings deep transactional systems knowledge (FOCUS I, Focus 7, Lotus Notes, ACCPAC and basic SAP) and a proven track record of improving order accuracy, shipment tracking, and on-time delivery. Her background spans front-line customer service to distribution sales support, giving her a practical grasp of processes from purchase order to shipping documentation and credit management. Known for clear, interactive communication, she balances process discipline with hands-on problem solving to protect customer satisfaction and retention. Outside work she’s quietly exploring iOS learning, signaling a curiosity for technology beyond her core domain.
11 years of coding experience
Bachelor of Science in Commerce, Major in Banking and Finance, Bachelor of Science in Commerce, Major in Banking and Finance at Far Eastern UniversityPrimary to Secondary, Primary to Secondary at San Sebastian College - Recoletos de Manila
English, Tagalog
Github Skills (46)
over-the-air10
objective-c10
ios10
xvim10
jsbridge10
testflight10
ota-server10
xcode10
app-distribution10
swift10
macos10
cocoapods10
image9
objective-c-runtime9
android-sdk9
Programming languages (5)
Github contributions (5)
sealedace/SAInfiniteScrollView
Jun 2015 - Apr 2018
Contributions:3 commits, 29 pushes, 1 branch in 2 years 10 months
sealedace/sealedace.github.io
Mar 2015 - Mar 2019
Contributions:2 PRs, 49 pushes, 2 branches in 4 years
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