Jesus Gonzalez
IT Help Desk Coordinator
Florida, United States
Summary
🤩
Rockstar🎓
Top SchoolJesus Gonzalez is an IT Help Desk Coordinator with nine years of hands-on experience blending technical support, customer service, and entry-level cybersecurity practices across retail and enterprise environments. Currently at Titan Technologies after roles at Asurion and LOG(N) Pacific, he brings practical expertise in Azure VM provisioning, Active Directory administration, ticketing systems, and network troubleshooting. Known for methodical problem-solving and a curiosity-driven approach, he focuses on identifying security risks and hardening systems through attention to detail and continuous learning. His background managing sales teams and training at Cricket Wireless gives him uncommon strengths in user education and cross-functional communication. Based in Florida, he leverages both customer-facing and technical experience to translate security needs into usable, maintainable solutions. Ambitious and team-oriented, he’s building toward deeper cybersecurity impact while staying grounded in day-to-day operational excellence.
9 years of coding experience
5 years of employment as a software developer
Information Technology, Information Technology at CourseCareersInformation Technology, Information Technology at PC AGE Career InstituteHigh School Diploma, High School Diploma at Pre-University
English, Spanish
Stackoverflow
26reputation
14kreached
2answers
0questions
Github Skills (57)
text-editor10
editor10
vim10
kakoune10
rust10
python9
android9
monospace9
react9
frontend8
google-fonts8
browser8
typescript8
expo8
fonts8
Programming languages (12)
Github contributions (5)
jesusmgg/helix
Feb 2023 - Apr 2025
A post-modern modal text editor.
Contributions:2 PRs, 89 pushes, 10 branches in 2 years 2 months
jesusmgg/comic-shanns-mono
Jun 2022 - Feb 2023
a classy font for programming
Contributions:4 releases, 2 reviews, 15 commits in 8 months
fontgoogle-fontsfontsmonospacemonospace-font
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