Jezz Santos is a strategic product and engineering leader with 13+ years of experience building and scaling SaaS and IoT platforms, from Microsoft developer tooling to bootstrapped startups and investor-backed ventures. As a former Principal Product Architect at Microsoft and multiple-time co-founder, he turns early-stage chaos into product-led growth by blending deep technical architecture with creative product vision and strong team coaching. He founded SaaStack to codify his lessons into an open-source SaaS starter codebase that accelerates launch velocity and prevents costly rewrites, and has contributed to notable OSS projects like ServiceStack to improve framework internals. Known for leading large remote teams and delivering dramatic operational improvements—cutting costs, slashing incidents, and tripling release cadence—he pairs empathy with rigor to build durable, outcome-focused cultures. Based in New Zealand, he’s equally at home mentoring founders, architecting scalable platforms, and shipping fast under pressure—once even rebuilding a SaaS product in three months.
13 years of coding experience
28 years of employment as a software developer
Bachelor of Science (B.Sc.) Engineering, Bachelor of Science (B.Sc.) Engineering at Lakeland University
Batchelors Engineering Electronic Engineering, Batchelors Engineering Electronic Engineering at The University of Manchester
Bachelors Engineering (B. Eng with Honours) Electronic Engineering, Bachelors Engineering (B. Eng with Honours) Electronic Engineering at University of Southampton
Thoughtfully architected, obscenely fast, thoroughly enjoyable web services for all
Role in this project:
Back-end Developer
Contributions:6 commits, 5 PRs, 5 comments in 2 years 11 months
Contributions summary:Jezz primarily focused on enhancing the ServiceStack framework's testing and core functionalities. Their contributions included updating the `MockHttpResponse.cs` class with refined exception handling and cookie management. Furthermore, the user added functionality to the IOC container, specifically the `GetServiceEntryNamed<T>` and `ExistsNamed<T>` methods. The user also exposed the `Prefix` property in `CacheClientWithPrefix.cs` and modified `ServiceClientBase.cs`, demonstrating their involvement in improving framework internals.
Thoughtfully architected, obscenely fast, thoroughly enjoyable web services for all
Contributions:7 pushes, 3 branches in 4 years 4 months
web-services
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