Ji Zhang is a Senior Staff Engineer based in Singapore with 11 years of experience building and scaling customer-facing systems at Zendesk. Rising through multiple engineering levels since 2017, he blends hands-on software craftsmanship with technical leadership across backend services and platform initiatives. His background includes internships and early engineering roles at PayPal and regional firms, giving him practical exposure to payment and enterprise environments. Ji is pragmatic and product-focused—he emphasizes shipping impactful features and improving developer workflows. Outside work he curates a personal site (zhangjay.me) that reflects a do-something, action-oriented engineering ethos. His career trajectory at a single major SaaS company highlights deep institutional knowledge and the ability to drive long-term technical direction.
11 years of coding experience
8 years of employment as a software developer
Bachelor’s Degree Computer Science, Bachelor’s Degree Computer Science at National University of Singapore
Contributions:5 pushes, 1 branch, 1 issue in 1 year 4 months
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