Jiahan Cong

Cloud Support Engineer at Amazon Web Services (AWS)

Seattle, Washington, United States
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Summary

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Jiahan Cong is a Cloud Support Engineer with four years of hands-on experience bridging cloud operations and software development from Seattle. At AWS they progressed from Cloud Support Associate to Cloud Support Engineer, troubleshooting complex cloud systems while also contributing C++ backend improvements to the high-profile Open 3D Engine project. Their background spans full-stack web development with React, pipeline tooling for games, and research leadership during their Computer Science and Mathematics studies at UC Irvine. Comfortable both in customer-facing support and low-level engine internals, Jiahan brings a pragmatic blend of systems thinking and developer empathy to production incidents and open-source collaboration. An under-the-radar strength is their track record of lifetime-management and internal-utility improvements in a major open-source 3D engine, reflecting attention to maintainability in large codebases.
code4 years of coding experience
job3 years of employment as a software developer
bookUniversity of California, Irvine
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Stackoverflow

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Github Skills (6)

c-language10
cprogramming-language10
game-engine10
3d-engine9
graphics-engine9
3d-graphics9

Programming languages (7)

TypeScriptC++CLLVMTeXJavaScriptHTML

Github contributions (5)

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o3de/o3de

Jul 2021 - Sep 2022

Open 3D Engine (O3DE) is an Apache 2.0-licensed multi-platform 3D engine that enables developers and content creators to build AAA games, cinema-quality 3D worlds, and high-fidelity simulations without any fees or commercial obligations.
Role in this project:
userBackend Developer
Contributions:504 reviews, 129 commits, 80 PRs in 1 year 2 months
Contributions summary:Jiahan primarily contributed to the core functionalities of the Open 3D Engine (O3DE), demonstrating skills in C++ by modifying and adding features. Their commits focus on enhancing the AssetProcessor's lifetime management and its integration within the engine. The user is also actively involved in promoting internal utilities within the framework.
c-plus-plusmulti-platformcommercialworldshalo
o3de/tsc

Nov 2021 - Nov 2022

Technical Steering Committee
Contributions:34 commits, 1 PR, 33 pushes in 1 year
committeesteering
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Jiahan Cong - Cloud Support Engineer at Amazon Web Services (AWS)