Jiahao Lu is a marketing and product professional with 8 years’ experience applying user-centered design and research to complex service and product challenges, currently shaping marketing strategy at Huawei. Trained in Strategic Product Design at TU Delft and with hands-on roles from UX and product management to customer experience at KLM, he excels at translating qualitative and quantitative insights into clear design requirements and stakeholder-aligned solutions. He has led cross-functional workshops, synthesized journey maps uncovering dozens of pain points, and consistently delivers strategic experiences that balance business priorities and real user needs. Known for a pragmatic, analytical approach paired with creative problem framing, he brings both industrial-design roots and service-design research rigor to technology-driven initiatives.
8 years of coding experience
4 years of employment as a software developer
Bachelor of Engineering - BE Industrial Design Engineering, Bachelor of Engineering - BE Industrial Design Engineering at Wuhan University of Technology
Master's degree Strategic Product Design, Master's degree Strategic Product Design at Delft University of Technology
Contributions:38 commits, 33 pushes, 1 branch in 1 month
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