Jian Lee
Technical Support Engineer at Confluent
Raleigh, North Carolina, United States
Summary
🤩
Rockstar🎓
Top SchoolJian Lee is a Technical Support Engineer with a decade of IT experience and over two years focused on hands-on network support, troubleshooting, and customer-facing roles across companies like Cisco, The OpenNMS Group, and Confluent. He pairs a strong TCP/IP and IP solutions background with graduate-level electrical engineering research in Software Defined Radio and 4G LTE, bringing both practical support skills and deep wireless systems insight. Jian has progressed from product and lab roles to senior client services and technical support positions, demonstrating an ability to translate complex network issues into clear, actionable solutions for customers. Based in Raleigh, he combines academic rigor from Stony Brook and CCNY with real-world operational experience, making him effective at incident resolution, deployments, and cross-team collaboration.
9 years of coding experience
9 years of employment as a software developer
Master's degree, Electrical Engineering, Master's degree, Electrical Engineering at City University of New York City CollegeBachelor of Engineering (BEng), Computer Engineering, Bachelor of Engineering (BEng), Computer Engineering at State University of New York at Stony Brook
English, Chinese, Malay, Chinese
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (52)
network-tools10
monitoring10
snmp10
5g10
citrix10
ocs10
aix10
network-monitoring10
collector10
java10
netflow10
netconf10
yang10
confluent-kafka9
arduino-library9
Programming languages (7)
Github contributions (5)
ProjectJYL/jeep1
Jun 2016 - Jun 2016
Contributions:8 PRs, 18 pushes, 16 branches in 12 days
ProjectJYL/Jeep-Wave
Jun 2016 - Sep 2016
Contributions:4 PRs, 8 pushes, 6 branches in 3 months
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