Jie Dong
Cloud Computing Support Engineer at Microsoft
Wuxi City, Jiangsu, China
Summary
👤
Senior🎓
Top SchoolJie Dong is a cloud computing support engineer with 11 years of IT experience, currently helping Microsoft customers diagnose and resolve complex cloud and service issues while advocating for customer success. He combines hands-on infrastructure and systems architecture experience from semiconductor manufacturing and IT management with practical knowledge of ITIL/ITSM, virtualization, storage and security. Jie also founded a China–France cultural exchange venture promoting French wine culture, reflecting a knack for cross-cultural communication and customer-facing service design. Educated in computer science and information systems management, he pairs technical troubleshooting with documentation and knowledge-sharing to improve products and support experiences. Quietly creative about code and curious by nature, he brings both enterprise-scale troubleshooting discipline and entrepreneurial curiosity to solving problems.
11 years of coding experience
3 years of employment as a software developer
Bachelor's degree, Computer Science, Bachelor's degree, Computer Science at Jiangsu University of Science and TechnologyMaster's degree, computer science and info system management, Master's degree, computer science and info system management at SUPINFO International University
English, Chinese, French
Github Skills (54)
libimobiledevice10
ios9
docker9
iphone9
golang9
music9
wrapper8
go8
proxy8
container8
ecosystem8
wireguard7
moby7
linux7
assemble7
Programming languages (7)
Github contributions (5)
kj54321/f5vpn-login
Mar 2023 - Mar 2024
FirePass F5 command line VPN client
Contributions:7 pushes in 11 months
kj54321/custom-feeds
Sep 2018 - Aug 2019
Contributions:9 pushes, 1 branch in 11 months
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