Jie Yuan
Strategic Customer Success Account Manager - Automotive
Milan, Lombardy, Italy
Summary
👤
Senior🎓
Top SchoolJie Yuan is a Strategic Customer Success Account Manager in Automotive at Microsoft with eight years of experience driving digital innovation programs, ecosystem creation, and cross-functional collaboration. She also leads Microsoft's Global Commercial Accessibility Program, blending strategic account management with accessibility advocacy to ensure technology empowers everyone. A seasoned public speaker and guest lecturer, Jie brings visibility to inclusive tech through events like Microsoft Ready and Ignite on Tour while advising customers on practical innovation adoption. Based in Milan, she combines a technical mindset from Politecnico di Milano with a talent for building partnerships that turn accessibility principles into measurable business outcomes. Notably, she bridges enterprise strategy and community engagement, making accessibility a competitive advantage rather than just compliance.
8 years of coding experience
Bachelor's degree, Bachelor's degree at Politecnico di Milano
Italian, English, cinese (tradizionale)
Github Skills (4)
microsoft-teams10
skype10
skype-for-business10
microsoft9
Programming languages (1)
Github contributions (5)
JieYuan23/TeamsMeetingRecordingsNoDownload
Feb 2021 - Mar 2021
Contributions:1 release, 9 pushes, 1 branch in 27 days
JieYuan23/OfficeDocs-SkypeForBusiness
Mar 2018 - Jul 2018
Skype for Business and Microsoft Teams documentation
Contributions:3 pushes in 4 months
microsoft-teamsskype-for-businessskypemicrosoft
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