Jieun Lee is a product analyst who blends an Information Systems degree from Carnegie Mellon and a Human-Computer Interaction minor to connect business goals with user-centered technology. With nine years of experience across data engineering, project management, and product roles, she has automated ETL pipelines and integrated NLP to process millions of customer surveys at Signet Jewelers, turning voice-of-customer insights into strategic decisions. She has led cross-functional teams, owned product roadmaps, and conducted deep user research to ensure solutions meet both business metrics and user needs. Now at PennyMac, she applies a data-driven, human-centered approach to product analysis and prioritization. Colleagues value her ability to translate complex data workflows into actionable product requirements—an often-overlooked strength that speeds deployment and drives adoption.
9 years of coding experience
1 year of employment as a software developer
Bachelor's degree, Information Systems, Bachelor's degree, Information Systems at Carnegie Mellon University
Contributions:8 PRs, 45 pushes, 9 branches in 8 years 1 month
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