Summary
Jim Garrett is a Principal Service Management Consultant with eight years focused on ServiceNow implementations, database design, and data-driven transformation at Capgemini. He brings deep enterprise IT asset and licensing expertise from prior roles at Aspera, Tech Mahindra, and a long tenure at AT&T managing large-scale discovery, ETL, and database systems. Comfortable across cloud installation, software licensing managed services, and optimization projects, he combines hands-on technical skills (MS SQL, ETL, discovery tools) with strategic process design. His career stretches back to engineering and operations leadership in energy and finance, giving him uncommon breadth in operational risk and compliance. Based in Las Vegas, he’s known for turning messy discovery datasets into actionable SAM repositories and measurable service improvements. That rare mix of legacy systems know-how and modern ServiceNow delivery makes him effective at bridging technical debt and digital transformation.
8 years of coding experience
38 years of employment as a software developer
Bachelor’s Degree, Physics, Bachelor’s Degree, Physics at Colorado State University
Bachelor of Science Physics, Physics, Bachelor of Science Physics, Physics at Colorado School of Mines
English