Jim Jones
Ops Guy at SmugMug
San Carlos, California, United States
Summary
👤
Senior🎓
Top SchoolJim Jones is an experienced operations and DevOps leader with 11+ years in the field and a long track record managing large-scale production services from startups to enterprise teams. Currently "Ops Guy" at SmugMug, he has held senior operations and engineering leadership roles at Microsoft (Tellme), Travelocity, and multiple startups, combining hands-on systems work with process, change management, and client-facing responsibilities. He specializes in incident management, SLA-driven operations, and building teams and tooling to improve reliability and scalability. Jim has repeatedly taken early-stage projects to production—launching new business units and maturing outsourced hosting relationships—while also rescuing difficult client relationships through careful communication and technical fixes. Based in San Carlos, he brings a pragmatic, systems-first mindset informed by decades of infrastructure work dating back to mainframe and early UNIX environments. A detail that stands out: he has long favored building operational decision-support tools and automations that shift work off engineers and into scalable service processes.
11 years of coding experience
26 years of employment as a software developer
Johns Hopkins University
Github Skills (60)
aws-autoscaling10
termination10
tagging10
graph10
aws-lambda10
hashicorp10
launch-configuration10
amazon-web-services10
terraform10
infrastructure10
aws10
fallback10
vault10
terraform-module10
terraform-cloud9
Programming languages (4)
Github contributions (5)
blueharvest/autospotting
Apr 2018 - Jul 2020
Contributions:2 PRs, 17 pushes, 4 branches in 2 years 3 months
groupsinstancesec2ec2-instancesspot-instances
jjones-smug/ec2-instances-info
Aug 2018 - Oct 2021
Golang library for specs and pricing information about AWS EC2 instances based on the data from www.ec2instances.info
Contributions:13 pushes, 2 branches in 3 years 3 months
golanggolang-libraryinstancesec2ec2-instances
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