Jimmy Lloyd
Customer Support Engineer at Clearspan Communications
Allen, Texas, United States
Summary
👤
Senior🎓
Top SchoolJimmy Lloyd is a Customer Support Engineer with over 10 years of hands-on experience in QA, systems testing, and customer-facing technical support across telecom and media streaming domains. He has a strong background in protocol and driver testing (SS7, SIP, H.323, Diameter), Windows driver validation, and creating automated test tools that drove over $1M in customer savings. Equally comfortable in lab and field environments, he blends deep systems knowledge of Microsoft, Unix, and embedded platforms with practical troubleshooting and support skills. Known for rapid learning and cross-team collaboration, he has built internal testing and network tools that improved product quality and accelerated revenue growth. Based in Allen, Texas, he also pursues DevSecOps interests publicly (sharksec.net), reflecting a continual focus on secure, automated test and delivery practices.
10 years of coding experience
28 years of employment as a software developer
Associates, Electronics, Associates, Electronics at DeVry Institute of Technology
Github Skills (4)
django7
owasp4
burp4
decryption3
Programming languages (4)
Github contributions (5)
OWASP/www-chapter-harrisburg
Feb 2020 - Jan 2022
OWASP Foundation Web Respository
Contributions:32 PRs, 69 pushes, 26 branches in 1 year 11 months
owasp
jaconll12/CyAn_Web
Feb 2020 - Feb 2023
Django Version of CyAN
Contributions:7 reviews, 44 commits, 14 PRs in 3 years
django
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