Summary
Jing Chen is a data operations leader with eight years of hands-on analytics and data science experience across cosmetics, e-commerce, media, and consulting, now serving as Vice President Director of Data Operations at Digitas North America. She combines strong statistical foundations and machine learning expertise with practical pipeline-building and data storytelling skills to turn complex datasets into actionable business outcomes. Jing has repeatedly built automation and end-to-end data systems from scratch—implementing anomaly detection, burnout prediction, and production-ready ML features—while guiding cross-functional teams to adopt data-driven decisions. Comfortable across Python, R, SQL, AWS and visualization tools, she brings both technical depth and a marketer’s sense for insights that drive growth. Unusually, her background spans both consumer product analytics and enterprise-level search and NLP systems, giving her a rare ability to bridge customer-facing measurement and backend data engineering.
8 years of coding experience
8 years of employment as a software developer
Master's degree Applied Analytics, Master's degree Applied Analytics at Pepperdine Graziadio Business School
Bachelor's degree Finance General, Bachelor's degree Finance General at Macau University of Science and Technology
English, Chinese