Summary
Jitendra Joshi is a seasoned Desktop Support Engineer with 11 years of hands-on experience delivering L1/L2 support, desktop imaging, and network troubleshooting for banking and enterprise clients across India. Based in Jodhpur, he has supported major financial customers such as SIDBI, Jana Small Finance Bank, and PNB, ensuring compliance with security policies and regulatory requirements while maintaining high system availability. Known for strong diagnostic skills and remote-support proficiency, he routinely manages hardware/software rollouts, patching, and documentation to reduce repeat incidents. Jitendra’s background in computer hardware engineering and a diploma in computer science underpins a practical blend of hardware know-how and endpoint management. Colleagues value his commitment to process-driven support and clear technical documentation, which often accelerates onboarding and problem resolution. He brings a steady, client-focused approach to maintaining reliable IT operations in regulated environments.
11 years of coding experience
9 years of employment as a software developer
Diploma, Computer Science, Diploma, Computer Science at Govt. Polytechnic College
Computer Hardware Engineering, Computer Hardware Engineering at IANT (Institute of Advance Network Technology)
English, Hindi