Summary
Jithesh Vijayakumar is an Architect with 13 years of experience specializing in Oracle CX Cloud solutions, currently leading architecture and solution delivery from Oracle’s JAPAC CX Center of Excellence in Melbourne. He blends deep functional expertise across CX Sales, B2B Service, CDM, CPQ, Subscription Management and Knowledge with hands-on transitions to Oracle Redwood and integrations with ERP and Oracle Integration Cloud. Known for guiding enterprise go-lives, he conducts end-to-end architecture reviews, security and readiness assessments, and crafts strategic IT roadmaps that align CX platforms with broader digital transformation goals. Beyond delivery, he provides presales leadership, mentors junior staff, and drives adoption of best practices and governance, bringing a pragmatic mix of technical depth and client-facing strategy. An engineer by training (BTech in Computer Engineering), he pairs product-focused advisory skills with a continuous-learning mindset to keep ahead of evolving Oracle technologies.
13 years of coding experience
Bachelor of Technology - BTech, Computer Engineering, Bachelor of Technology - BTech, Computer Engineering at Government Engineering College, Thrissur
School, School at CKMNSS Senior Secondary School
English, Hindi, Malayalam