Jithin A
Customer Support Engineer at Chatwoot
Kochi, Kerala, India
Summary
🤩
Rockstar🎓
Top SchoolJithin A is a versatile Customer Support Engineer with 8 years of hands-on experience building and scaling web products, now supporting Chatwoot after leadership and engineering roles at bio.link/Buy Me a Coffee and multiple startups. He has shipped full-stack solutions and security-focused tooling—from a multi-threaded Python crawler scanning millions of cloud buckets to React front-ends and FastAPI backends—demonstrating strong backend and operational instincts. As an early hire and head of engineering at high-growth creator product bio.link, he helped drive adoption to over 800,000 creators, blending product thinking with execution. Comfortable in both support and engineering roles, he bridges user-facing troubleshooting with deep technical fixes. Based in Kochi, India, he pairs pragmatic problem-solving with a curiosity for security and automation that often shows up in behind-the-scenes infrastructure work.
8 years of coding experience
5 years of employment as a software developer
Computer Science, Computer Science at Vidya Academy of Science and Technology
Github Skills (73)
dashboard10
low-code10
databases10
drag10
internal-tools10
adonisjs10
ruby10
heroku10
extensible10
whatsapp10
web-development10
ruby-on-rails10
javascript10
no-code10
api10
Programming languages (5)
Github contributions (5)
GetSetCodeKerala/100-days-of-code
Jun 2018 - Jul 2018
100DaysOfCode challenge partaken by the members of getsetcodekerala and their progress logs
Contributions:25 PRs, 34 pushes, 3 branches in 21 days
memberslogs
jithindasad/my-awesome-site
Oct 2019 - May 2020
:triangular_ruler: Jekyll theme for building a personal site, blog, project documentation, or portfolio.
Contributions:21 pushes, 1 branch in 6 months
blog-siterulerblog-projectjekylljekyll-theme
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