Jo De Leon

Senior Customer Architect at Elastic

Germantown, Maryland, United States
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Summary

👤
Senior
🎓
Top School
Jo De Leon is a seasoned customer-facing architect with over 20 years of enterprise software and architecture experience, now focused on ensuring digital business success for customers at Elastic after several impactful years at New Relic. He combines hands-on engineering roots with senior technical account management, translating complex observability and performance needs into practical, production-ready solutions. Based in Germantown, MD, he brings a rare blend of mathematical rigor from Ateneo de Manila and modern full-stack fluency from freeCodeCamp to bridge technical strategy and implementation. His career spans roles from software developer to technical manager and solutions architect, giving him deep empathy for both engineering teams and business stakeholders. Colleagues know him for turning ambiguous requirements into measurable outcomes and for coaching customers to operationalize telemetry and reliability practices. Quietly detail-oriented, he often surfaces improvements that reduce firefighting while enabling scalable observability.
code9 years of coding experience
job26 years of employment as a software developer
bookFull Stack Web Development Certification, Computer Software Engineering, Full Stack Web Development Certification, Computer Software Engineering at freeCodeCamp
bookBachelor of Science - BS, Mathematics, Bachelor of Science - BS, Mathematics at Ateneo de Manila University
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Github Skills (38)

maturity10
newrelic10
multiple-accounts10
nrql10
visualizations10
abaqus10
kibana9
observability9
git9
java9
github9
elastic9
elasticsearch9
backlog8
rest8

Programming languages (8)

TypeScriptMDXJavaJavaScriptGoMustacheRich Text FormatPython

Github contributions (5)

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Common code between versions of the NR1 Maturity nerdlets
Contributions:4 reviews, 76 commits, 29 PRs in 2 years 6 months
interceptorsmaturityabaqusnr1
Contributions:2 PRs, 1 push, 2 branches in 1 year
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