Summary
Joakim Christéen is an experienced onsite IT Senior Support Technician with 11 years of hands-on experience delivering Windows and macOS 2nd-line support across public and private sectors. He specializes in Microsoft 365, Active Directory, SCCM, Azure, PowerShell, MDM solutions and networking, and is trusted for structured troubleshooting and clear communication during high-pressure IT operations. Known for taking ownership, he has independently coordinated complex device rollouts—preparing and delivering 40 joiner laptops under tight timelines—while working closely with Workplace teams and Microsoft. Comfortable across endpoints, AV/meeting room setups, and ServiceNow-driven incident processes, Joakim combines technical depth with a calm, proactive approach that keeps multi-vendor projects on track. Based in Greater Malmö, he brings a practical mix of field experience and documentation discipline that helps teams maintain high availability and security.
10 years of coding experience
high school, Electronics and computer knowledge, high school, Electronics and computer knowledge at södertorn oskarshamn
high school, Electrical, Electronics and Communications Engineering, high school, Electrical, Electronics and Communications Engineering at Lund University
Swedish, English