Summary
Joana Martins is a Senior Program Manager based in the Lisbon metropolitan area with 8 years of experience driving reliability, security, and operational excellence across Azure support and product teams. At Microsoft she has moved between hands-on engineering and product roles—resolving high-impact escalations, launching codeless connectors for Microsoft Sentinel, and shaping end-to-end case operations to reduce incident recurrence. She combines deep technical analysis with program-level strategy, building feedback loops that improve product reliability and customer trust globally. Her background in aerospace avionics gives her a systems-thinking approach to complex cloud architectures and incident prevention. Known for translating technical root causes into durable safeguards, she frequently coordinates cross-regional stakeholders to restore confidence during critical incidents. Quietly pragmatic, she balances rigorous engineering with practical process changes that scale.
9 years of coding experience
9 years of employment as a software developer
Master of Aerospace Engineering, Avionics, Master of Aerospace Engineering, Avionics at Instituto Superior Técnico
Portuguese, English