Joann Chen
Senior Software Engineer at Otter.ai
San Francisco Bay Area United States
Summary
👤
Senior🎓
Top SchoolJoann Chen is a Senior Software Engineer with nine years of experience building scalable, fault-tolerant systems and production ML pipelines across companies like Otter.ai, Twitter, and Uber. Currently pursuing an M.S. in Computational Data Science at CMU, she architects real-time audio streaming and multi-language ASR platforms that leverage LLMs to deliver AI-powered meeting insights to millions of users. Her background blends large-scale recommender and serving infrastructure (10M predictions/sec, 50M QPS at Twitter) with cloud-native data engineering, ETL, and model training pipelines that increased production data by O(100TB). Known for creativity and persistence, she pairs software engineering rigor with data science expertise to drive measurable product impact and reduce operational risk. Outside engineering she pursues freelance photography, reflecting a design-minded approach to problem solving and user experience.
10 years of coding experience
3 years of employment as a software developer
University of California, San DiegoMaster of Science - MS Computational Data Science, Master of Science - MS Computational Data Science at Carnegie Mellon University School of Computer Science
Chinese, English
Stackoverflow
1reputation
0reached
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Github Skills (9)
face-recognition5
python5
optimization-methods5
deep-learning4
pytorch4
neural-machine-translation4
speech-recognition3
ai3
ios2
Programming languages (3)
Github contributions (5)
Jorx11/CSE110_Woof
Mar 2017 - Jun 2020
Contributions:3 pushes in 3 years 3 months
zhiranchen/CMU11785-Deep-Learning
Jun 2020 - Jun 2020
Projects on AI topics like speech recognition, face recognition, and neural machine translation + Projects on engineering my own version of PyTorch libraries and optimization methods from scratch.
Contributions:5 commits, 4 pushes, 1 branch in 1 day
aiface-recognitionneural-machine-translationoptimization-methodspytorch
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