Summary
Joann Chen is a Senior Software Engineer with nine years of experience building scalable, fault-tolerant systems and production ML pipelines across companies like Otter.ai, Twitter, and Uber. Currently pursuing an M.S. in Computational Data Science at CMU, she architects real-time audio streaming and multi-language ASR platforms that leverage LLMs to deliver AI-powered meeting insights to millions of users. Her background blends large-scale recommender and serving infrastructure (10M predictions/sec, 50M QPS at Twitter) with cloud-native data engineering, ETL, and model training pipelines that increased production data by O(100TB). Known for creativity and persistence, she pairs software engineering rigor with data science expertise to drive measurable product impact and reduce operational risk. Outside engineering she pursues freelance photography, reflecting a design-minded approach to problem solving and user experience.
9 years of coding experience
3 years of employment as a software developer
University of California, San Diego
Master of Science - MS Computational Data Science, Master of Science - MS Computational Data Science at Carnegie Mellon University School of Computer Science
Chinese, English