Joao Bezerra
Technical Account Manager - Brazil Team Lead at CrowdStrike
Brasília, Federal District, Brazil
Summary
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Senior🎓
Top SchoolJoao Fernandes is a Technical Account Manager and Brazil Team Lead at CrowdStrike with nine years of experience bridging cybersecurity, support, and customer success across LATAM and global enterprise accounts. He excels at translating complex security and platform capabilities into measurable business outcomes while mentoring teams, conducting interviews, and driving operational excellence to protect revenue and renewals. Fluent in Portuguese, Spanish, and English, he engages stakeholders from SOC analysts to the C-suite and leads cross-functional efforts to resolve escalations and influence product roadmaps. His background spans hands-on Linux and network engineering, beacon-based mobile development, and leadership roles in R&D and information security, giving him a rare blend of technical depth and people management. He holds an MBA in People Management and Leadership and a postgraduate degree in IT Management, and is known for proactively turning customer feedback into strategic improvements rather than just tactical fixes.
9 years of coding experience
5 years of employment as a software developer
Bachelor of Engineering - BE, Network and Telecommunications Engineering, Bachelor of Engineering - BE, Network and Telecommunications Engineering at Ohio UniversityMaster of Business Administration - MBA, People Management and Leadership, Master of Business Administration - MBA, People Management and Leadership at Faculdade UniBFBachelor of Engineering - BE, Network and Telecommunications Engineering, Bachelor of Engineering - BE, Network and Telecommunications Engineering at Universidade de Brasília
English, Spanish, Portuguese
Stackoverflow
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Github contributions (5)
AdAleixo/NearbyDevices
May 2019 - Nov 2019
Contributions:13 pushes in 6 months
joaopaulofbgit/devsuperior-sds2
Jan 2021 - Jan 2021
Contributions:2 pushes, 1 branch in 1 day
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